faqs

American express, Apple pay, Mastercard, Paypal, SOFORT and VISA.

We aim to restock every week, but restock dates vary depending on product availability.

Orders are unlimited to units of each product per person.

All packages ship via e-packet, USPS and FedEx. The processing shipping standard delivery time for orders dependents in which country you are can take is 3-10 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience. Please refer to our Shipping Policy.

All packages are shipped via e-packet, UPS and FedEx.

For customer service inquiries only, please E-mail: sales@kasorp-shop.com

We aim to respond to all E-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.

No. All sales are final. Please refer to our Refund Policy. Please note, KASORP SHOP by KASORP GROUP INTERNATIONAL reserves the right to refuse all returns. In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 14 days of receipt of package. Customer must include photos of the issue including the packing slip.

All packages are shipped via UPS, e-packet and FedEx. Items shipped depend on country may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Kasorp Group. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from UPS and FedEx to the local carrier in your country or air and ground transportation strikes or delays once the package has exited any country in the world. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

No, once you place an order it is final.

Yes, we run official giveaways on (Kasorp Shop‘s official Android available download), as well as kasorp.com and on social media.

To reset your password, go to http://kasorp-shop.com/account/login and click on “Forgot your password?” above the sign-in button. You will then be prompted to enter your E-mail address you used to create your account. Once you submit, you will receive an E-mail notification with a link to reset your password. Once you’ve done this, you can log in with your new password as normal on this page: http:// kasorp-shop.com/account/login